Stay away from Atlas (Newcom) modems

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Hi,

On Thu, Dec 24, 1998 at 02:41:32PM +0000, Michael Van Donselaar wrote:
> I spent US$65 to prove that you get what you pay for.  My exasperation is more about tech support
> than hardware quality.  I've come to the conclusion that according to mfrs, NO hardware is
> compatible with Linux.  Sorry, no linux drivers for tha CPU fan.  No, I'm sorry we only support
> Win9x as an operating system for our power cords.  It's just too easy for the trained monkeys to say
> "oh, Linux? we don't support that"

Yes, this is a well-known problem.  But there are some exceptions to this.

 * ELSA is veryveryvery good concerning Linux - the XFree86 developers
   get graphics cards and full specs *before* the card hits the market!

   (And I get modems, and someone who listens when I complain)

 * USR isn't that bad.  They actually did look at my log files, operating
   system independent, and accepted that there were bugs in their modem.
   (They didn't *DO* anything about it lately, and this is what I really
   hate - but it will hit and hurt the DOS market as well.  USR has just
   become lame recently... :-( ).

 * ZyXEL was very good - they even have a "Unix" chapter in their
   modem manuals.  Unfortunately, they also turned lame some years ago.
 
 * BusLogic is very good, supporting (paying?) the Linux SCSI driver
   development for their host adaptors

 * ICP/GDT actually develop their SCSI drivers for Linux themselves.

 * Comtrol and Specialix work with Linux developers or even pay them
   to create drivers for their multi-serial boards

 * ...

- so I'd conclude "actually, it's not *that* bad.  Just the modem market
sucks.  Sucks Big Rocks Through Small Pipes."

gert
 
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Gert Doering - Munich, Germany                             gert@greenie.muc.de
fax: +49-89-35655025                        gert.doering@physik.tu-muenchen.de