Stay away from Atlas (Newcom) modems

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Hi,

On Wed, Dec 23, 1998 at 10:31:08PM +0000, Michael Van Donselaar wrote:
> I explained that I am getting flawless 33.6 connects on my ISPs 33.6 number, and v90 connects
> generally occur at 44-48K, but the v90 connects generally drop after 30 seconds.
> 
> vgetty's beep causes the modem to freeze so solid that a power cycle is required.
> 
> The modem refuses to accept a fax at greater than 2400bps, and refuses to accept fine mode.
> 
> AT&W0 does not save ATL0M0.
> AT/ invariably responds with ERROR.
> 
> NewCom insists that this is all a plug and play issue.  Am I being 
> unreasonable?  

You're *very* unreasonable, by expecting that something you paid money for
is then supposed to work.

Humour aside, I think you should return that modem, and tell them why
("the modem doesn't work, and something that doesn't work with Linux isn't
something that I want anyway").

Is this an external or internal modem?  If it's external, all this "plug
and play" talk is nonsense anyway - there are no external P&P issues.

gert
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Gert Doering - Munich, Germany                             gert@greenie.muc.de
fax: +49-89-35655025                        gert.doering@physik.tu-muenchen.de