Multitech modems and sendfax failures

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Hi,

Charles Nash wrote:
>     However I am still only able to receive the first page of a FAX.

So let's see what the log file says...

[..]
> 07/29 10:39:41 dem  fax_send: 'AT+FDR'
> 07/29 10:39:41 dem  fax_wait_for(CONNECT)** found **
> 07/29 10:39:45 dem  fax_get_page_data: receiving /var/spool/fax/incoming/fn5beedd1em-_-7083967_.01...
> 07/29 10:41:13 dem  timeout...

Hmmm. This is not good, and should NEVER happen.  The timeout is set to go
off if the modem sends less than 1024 bytes in 60 seconds, which is
*plenty* of room even for a 2400 bps reception, which this wasn't.

> 07/29 10:41:13 dem  mdm_read_byte: read returned -1: Interrupted system call
> 07/29 10:41:13 dem  fax_get_page_data: cannot read from port (1)!: Interrupted system call
> 07/29 10:41:13 dem  fax_get_page_data: page end, bytes received: 23347
> 07/29 10:41:13 dem  fax_get_page_data: aborting receive, timeout!
> 07/29 10:41:14 ##### fax dev=modem, pid=179, caller='none', name='', id='_             7083967_', +FHNG=-01, pages=1, time=00:01:44

Does the fax page itself look ok?  If yes, then it looks as if the modem
has a firmware bug recognizing the end-of-page signal upon reception.

I'd ask Multitech whether there is a firmware update available, and if
yes, try that.  If not, ask their technicians what they think about this
(show them my e-mail). 

If they won't cooperate, return the modem, and get an USR Courier -- they
work, and their tech support is quite helpful.

gert

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Gert Doering - Munich, Germany                             gert@greenie.muc.de
fax: +49-89-35655025                        gert.doering@physik.tu-muenchen.de