sendfax problem

Robert Colquhoun (rjc@trump.net.au)
Fri, 20 Feb 1998 03:31:27 +0100
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Hello,
If you could spare the time, could you try ATI7 on the modem to get the
firmware date, i am trying to compile a list of the USR modems that dont work

It appears all the early 1996 models have this flaw

Thanks - Robert

At 03:22 20/02/98 +0100, Gert Doering wrote:
>Hi,
>
>Antonio Prioglio wrote:
>> Dear Gert,
>> first of all thank you for the software, I used it some time ago on a
>> linux 2.0.29 with a bausch modem occasionally to send faxes without
>> problems.
>> 
>> Recently I updated my linux box (686/166-32MB) to 2.0.33 and purchased a
>> US Robotics Sportster Flash modem. All works fine besides fax sending as
>> you can see from the attached log. I tried all I could think of but the
>> result with several different receiving fax machines was the same.
>
>This is normal. I don't have to look at the log file -- the USR Sportster
>series has a very poor fax firmware implementation.
>
>> The modem works fine as I tested it with the stupid fax software that MS
>> has made for NT.
>
>Most likely that program uses Class 1 (which all the Rockwell modems have
>nowadays, no class 2 anymore), and most fax firmware bugs do not show up
>that clearly in class 1. Unfortunately, for timing reasons, class 1 is
>very hard under Linux. There is support for it in the making, but far
>from being finished.
>
>> Any help will be much appreciated as I bought the modem before 3com
>> slashed the prices (in half).
>
>Just return it. Tell them class 2.0 support is broken, and ask for full
>money refund. If they want proof, show them this part of the log file:
>
>> 02/19 23:15:57 yS1 mdm_send: 'ATV1Q0'
>> 02/19 23:15:57 yS1 got:ATV1Q0[0d]
>> 02/19 23:15:57 yS1 mdm_command: string 'ATV1Q0'
>> 02/19 23:15:57 yS1 got:[0d][0a]OK[0d]
>> 02/19 23:15:57 yS1 mdm_command: string 'OK' -> OK
>> 02/19 23:15:57 yS1 mdm_send: 'ATI'
>> 02/19 23:15:57 yS1 got:[0a]ATI[0d]
>> 02/19 23:15:57 yS1 got:[0d][0a]3361[0d]
>> 02/19 23:15:57 yS1 mdm_gis: string 1: '3361'
>> 02/19 23:15:57 yS1 got:[0a][0d][0a]OK[0d]
>> 02/19 23:15:57 yS1 mdm_identify: string '3361'
>> 02/19 23:15:57 yS1 USR Courier/Sportster V.34(+) detected
>> 02/19 23:15:57 yS1 mdm_send: 'ATI3'
>> 02/19 23:15:57 yS1 got:[0a]ATI3[0d]
>> 02/19 23:15:57 yS1 got:[0d][0a]USRobotics Sportster Flash Rev. 3.0[0d]
>> 02/19 23:15:57 yS1 mdm_gis: string 1: 'USRobotics Sportster Flash Rev.
3.0'
>> 02/19 23:15:57 yS1 got:[0a][0d][0a]OK[0d]
>> 02/19 23:15:57 yS1 additional info: 'USRobotics Sportster Flash Rev. 3.0'
>> 02/19 23:15:57 yS1 mdm_send: 'AT+FCLASS=2.0'
>> 02/19 23:15:57 yS1 got:[0a]AT+FCLASS=2.0[0d]
>> 02/19 23:15:57 yS1 mdm_command: string 'AT+FCLASS=2.0'
>> 02/19 23:15:57 yS1 got:[0d][0a]OK[0d]
>> 02/19 23:15:57 yS1 mdm_command: string 'OK' -> OK
>> 02/19 23:15:58 yS1 mdm_send: 'AT+FLI="39 432 505431"'
>> 02/19 23:15:58 yS1 got:[0a]AT+FLI="39 432 505431"[0d]
>> 02/19 23:15:58 yS1 mdm_command: string 'AT+FLI="39 432 505431"'
>> 02/19 23:15:58 yS1 got:[0d][0a]OK[0d]
>> 02/19 23:15:58 yS1 mdm_command: string 'OK' -> OK
>> 02/19 23:15:58 yS1 mdm_send: 'AT+FCC=1,5,0,2,0,0,0,0'
>> 02/19 23:15:58 yS1 got:[0a]AT+FCC=1,5,0,2,0,0,0,0[0d]
>> 02/19 23:15:58 yS1 mdm_command: string 'AT+FCC=1,5,0,2,0,0,0,0'
>> 02/19 23:15:58 yS1 got:[0d][0a]OK[0d]
>> 02/19 23:15:58 yS1 mdm_command: string 'OK' -> OK
>> 02/19 23:15:58 yS1 mdm_send: 'AT+FBO=0'

>> 02/19 23:15:58 yS1 got:[0a]AT+FBO=0[0d]
>> 02/19 23:15:58 yS1 mdm_command: string 'AT+FBO=0'
>> 02/19 23:15:58 yS1 got:[0d][0a]OK[0d]
>> 02/19 23:15:58 yS1 mdm_command: string 'OK' -> OK
>> 02/19 23:15:58 yS1 mdm_send: 'AT+FNR=1,1,1,0'
>> 02/19 23:15:58 yS1 got:[0a]AT+FNR=1,1,1,0[0d]
>> 02/19 23:15:58 yS1 mdm_command: string 'AT+FNR=1,1,1,0'
>> 02/19 23:15:58 yS1 got:[0d][0a]OK[0d]
>> 02/19 23:15:58 yS1 mdm_command: string 'OK' -> OK
>> 02/19 23:15:58 yS1 mdm_send: 'AT+FLO=2'
>> 02/19 23:15:58 yS1 got:[0a]AT+FLO=2[0d]
>> 02/19 23:15:58 yS1 mdm_command: string 'AT+FLO=2'
>> 02/19 23:15:58 yS1 got:[0d][0a]OK[0d]
>> 02/19 23:15:58 yS1 mdm_command: string 'OK' -> OK
>> 02/19 23:15:59 yS1 mdm_send: 'AT&H3&I2&R2S7=90'
>> 02/19 23:15:59 yS1 got:[0a]AT&H3&I2&R2S7=90[0d]
>> 02/19 23:15:59 yS1 mdm_command: string 'AT&H3&I2&R2S7=90'
>> 02/19 23:15:59 yS1 got:[0d][0a]OK[0d]
>> 02/19 23:15:59 yS1 mdm_command: string 'OK' -> OK
>> 02/19 23:15:59 yS1 fax_send: 'ATX3DT740082'
>> 02/19 23:15:59 yS1 fax_wait_for(OK)
>> 02/19 23:15:59 yS1 got:[0a]ATX3DT740082[0d]
>> 02/19 23:15:59 yS1 fax_wait_for: string 'ATX3DT740082'
>> 02/19 23:15:59 yS1 got:[0d][0a]+FCO[0d]
>> 02/19 23:16:16 yS1 fax_wait_for: string '+FCO'
>> 02/19 23:16:16 yS1 got:[0a][0d][0a]+FCI:" 0039 0432 740082"[0d]
>> 02/19 23:16:18 yS1 fax_wait_for: string '+FCI:" 0039 0432 740082"'
>> 02/19 23:16:18 yS1 fax_id: '+FCI:" 0039 0432 740082"'
>> 02/19 23:16:18 yS1 got:[0a][0d][0a]+FIS:1,3,0,2,1,0,0,4[0d]
>> 02/19 23:16:18 yS1 fax_wait_for: string '+FIS:1,3,0,2,1,0,0,4'
>> 02/19 23:16:18 yS1 got:[0a][0d][0a]OK[0d]
>> 02/19 23:16:18 yS1 fax_wait_for: string 'OK'** found **
>
>Up to here, everything looks absolutely perfect.
>
>> 02/19 23:16:18 yS1 sendfax: honouring DCD (carrier) drops now
>> 02/19 23:16:18 yS1 fax_send_page("f1.g3") started...
>> 02/19 23:16:18 yS1 tio_set_flow_control( HARD )
>> 02/19 23:16:18 yS1 fax_send: 'AT+FDT'
>> 02/19 23:16:18 yS1 fax_wait_for(CONNECT)
>> 02/19 23:16:18 yS1 got:[0a]AT+FDT[0d]
>> 02/19 23:16:18 yS1 fax_wait_for: string 'AT+FDT'
>> 02/19 23:16:18 yS1 got:[0d][0a]+FCS:1,3,0,2,0,0,0,0[0d]
>> 02/19 23:16:19 yS1 fax_wait_for: string '+FCS:1,3,0,2,0,0,0,0'
>> 02/19 23:16:19 yS1 transmission par.: '+FCS:1,3,0,2,0,0,0,0'
>> 02/19 23:16:19 yS1 got:[0a][0d][0a]+FCS:1,3,0,2,0,0,0,0[0d]
>> 02/19 23:16:25 yS1 fax_wait_for: string '+FCS:1,3,0,2,0,0,0,0'
>> 02/19 23:16:25 yS1 transmission par.: '+FCS:1,3,0,2,0,0,0,0'
>> 02/19 23:16:25 yS1 got:[0a][0d][0a]+FCS:1,3,0,2,0,0,0,0[0d]
>> 02/19 23:16:32 yS1 fax_wait_for: string '+FCS:1,3,0,2,0,0,0,0'
>> 02/19 23:16:32 yS1 transmission par.: '+FCS:1,3,0,2,0,0,0,0'
>> 02/19 23:16:32 yS1 got:[0a][0d][0a]+FHS:25[0d]
>> 02/19 23:16:40 yS1 fax_wait_for: string '+FHS:25'
>> 02/19 23:16:40 yS1 connection hangup: '+FHS:25'
>> 02/19 23:16:40 yS1 (DCS sent three times without response)** found **
>
>And here, the modem tries three times to build a connection to the remote
>machine, and fails miserably. This is *ABSOLUTELY NORMAL* for a USR
>Sportster "fax"modem, I have seen the very same problem about 6-8 times in

>the last three months.
>
>This is very clear evidence that the modem is broken -- there's nothing
>you can do in class 2.0 if the modem is unable to establish a connection
>to a remote machine, failing like this.
>
>gert
>
>-- 
>USENET is *not* the non-clickable part of WWW!
>
//www.muc.de/~gert/
>Gert Doering - Munich, Germany
gert@greenie.muc.de
>fax: +49-89-35655025
gert.doering@physik.tu-muenchen.de
> 

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